Tuesday, December 15, 2015

Required Call Center Agent in Kuwait




http://www.wazeefa1.com/jobs/call-center-agent-in-kuwait-10533



Job Description


  • Answer questions about the product details, the company, and issues with account for the customers.
  • Provide customers with product and service information.
  • Transfer customer calls to appropriate staff.
  • Identify, research, and resolve customer issues using the computer system.
  • Follow-up on customer inquires not immediately resolved.
  • Complete call logs and reports Recognize, document and alert the supervisor of trends in customer calls.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Meet personal/team qualitative and quantitative targets



Job Details
Job Location:                                      Kuwait
Job ID:                                                10533
Job Title:                                             Call Center Agent
Company Name:                                 PROHEADHUNTER
Career Level:                                      Mid Career (2+ years of experience)
Section:                                               Customer Service
Experience required:                          1 to 2 Years
Educational Level:                             not specified
Salary:                                                Not Specified
The nature of the job:                         Full Time 

Send your CV : cv@wazeefa1.com, jobs@wazeefa1.com
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