Job
Description
- Answer questions about the product details, the company, and issues with account for the customers.
- Provide customers with product and service information.
- Transfer customer calls to appropriate staff.
- Identify, research, and resolve customer issues using the computer system.
- Follow-up on customer inquires not immediately resolved.
- Complete call logs and reports Recognize, document and alert the supervisor of trends in customer calls.
- Keep records of all conversations in our call center database in a comprehensible way.
- Build sustainable relationships and engage customers by taking the extra mile.
- Meet personal/team qualitative and quantitative targets
Job
Details
Job Location: Kuwait
Job ID: 10533
Job Title: Call
Center Agent
Company Name: PROHEADHUNTER
Career Level: Mid
Career (2+ years of experience)
Section: Customer
Service
Experience required: 1
to 2 Years
Educational Level: not
specified
Salary: Not
Specified
The nature of the job: Full
Time
Send your CV : cv@wazeefa1.com, jobs@wazeefa1.com
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