Rovobo Automotive Co. Seeking
experienced Rental Counter Agent. This is a full time job and candidates must have
at least 2 to 5 years of experience in same field.
Job Description:
Deal customers effectively
by greeting them politely, processing(Local & International) rentals and
selling optional services, answering and receiving telephone calls, resolving
overdue rentals, responding to customer questions and complaints, servicing
vehicles for customer rentals and communicating with Jockey drivers for
customer pick-ups. Maintain the relationship with the existing customers. He/shall
be responsible to build/maintain maximum customer satisfaction to guarantee
business prosperity & repetition.
Duties
- Greets customers politely; provides required assistance to them to rent the vehicles by providing them with the vehicles’ availability, rental charges, contract terms & conditions and services offered.
- Prepares rental quotations/contracts as per the approved rates, terms and conditions
- Ensures that the vehicle for delivery meets all specifications as per the contract. - Enters all contract details in Rental system.
- Generates invoice for the rented vehicles through rental system at the end of every month and upon termination of contracts.
- Inform Customers regarding vehicles services.
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